General Brand / About

Q: What is Lovely Mama?
Lovely Mama is a wellness brand offering handmade, vegan skincare made with pure essential oils and plant-based ingredients — designed to support calm, comfort and self-care naturally.

Q: Are all Lovely Mama products vegan and cruelty-free?
Yes. Every formula is 100% vegan, cruelty-free and made without animal-derived ingredients or animal testing.

Q: Are your products handmade?
Yes. All products are lovingly handmade in small batches to ensure freshness, potency and consistency.

Ingredients / Safety

Q: Do you use synthetic fragrances or preservatives?
No. We use only natural essential oils and botanicals — never synthetic perfumes, parabens or harsh chemicals.

Q: Are your products safe to use during pregnancy or breastfeeding?
Many of our blends are formulated with pregnancy-safe oils. However, always check each product page for safety notes and consult your midwife or GP if unsure.

Q: I have sensitive skin — can I use your products?
We choose gentle, plant-based ingredients, but everyone’s skin is different. We recommend a patch test 24 hours before full use.

Use & Benefits

Q: What are the benefits of using essential oil–based skincare?
Essential oils can support relaxation, mood balance and skin well-being while offering a natural alternative to synthetic fragrance skincare.

Q: How often should I use your facial scrubs or body products for best results?
Most scrubs can be used 1–3 times per week depending on skin type. Always follow with hydration.

Q: Are your products suitable as gifts?
Yes — our natural wellness products make thoughtful gifts for mums-to-be, birthdays, self-care boxes, and holiday gifting.

Orders / Packaging / Sustainability

Q: What is your packaging made from?
We prioritise recyclable / reusable glass jars and minimal plastic. Packing materials are eco-conscious whenever possible.

Q: Do you offer gift wrapping or personalised messages?
Yes — you can add a personalised note at checkout.

Q: How long will delivery take?
Most orders ship within 1-2 business days. UK deliveries typically arrive within 2-4 days after dispatch.